01452 311211

Unit 5, Madleaze Industrial Estate, Bristol Road, Gloucester GL1 5SG

Arroxx Racewear


We stock various items of racewear in stock, which can be found on our website. If we do not have a particular item in stock we can order it for you to arrive at your home address or to JDR Karting at a cost of £8 per order (not per item). Payment in full is required prior to ordering. If you are not satisfied with your items we will refund you within 14 days providing the items are returned in as new condition with packaging. P&P will not be refunded and a 20% restocking fee will be charged. Please check size and colour prior to ordering.

Balaclava £2

Required unless you have your own covering or helmet

Food


Party food and corporate meals must be booked in advance and a 50% deposit is required. Failure to attend will result in your deposit being lost unless 3 days notice is given. Payment in full will be required if less than 1 day's notice is given. If you are not satisfied with the food please let us know immediately and not when it is all eaten as then we will be unable to help and no refund will be offered. If you require more food please let the chef know and they will usually bring more for you FOC subject to fair use for party food. Customers are not allowed to consume their own food and drink on the premises not purchased from us. If you wish to do so there will be a minimum charge of £3 per person and this needs to be arranged in advance so we can reserve the necessary tables for you. This fee is to cover running costs of our cafe facilities.

Darklight Lasertag


We strongly advise that you book your session in advance to avoid disappointment as sessions are subject to availability. A non-refundable deposit of 50% is required to secure the booking, which must be paid within 5 days of making your reservation. Reservations do not usually require a deposit for less than 6 players. Please arrive 10 minutes prior to your start time. Late arrivals may not receive their full session if availability does not allow but will still be charged. Whilst we try to run on time this is not always possible so we therefore advise that you allow some extra time for your visit. All players are advised to wear comfortable footwear such as trainers. High-heels are not suitable for the upper levels of the arena. Exclusive use of the arena is not guaranteed unless agreed by prior arrangement and usually requires 28 players plus.


Children and adults may be mixed as the arena is not exclusively for children. On rare occasions some young children may find the experience a little scary and parents are welcome to enter the arena should they wish to keep an eye on their children at no extra charge unless they wish to have their own pack and play. CCTV is viewable from the cafe and parents are encouraged to watch their children playing in the arena. Should any parent see anything unusual please let a member of staff know. The arena is a no running zone and strictly no bad language. Any intolerable behaviour should be reported to a member of staff immediately and the offending players will be removed. We regret that there is nothing we can do if the complaint is raised after the games have finished. It is not possible for the attendants to supervise the whole of the arena at all times due to its size and shape and also with the game music playing we will not necessarily hear any bad language. We therefore have to partly rely on players and parents informing us of anything wrong.


Should you experience a broken pack please report this immediately by returning to the reception and tell a member of staff. We regret that we will be unable to help if you don't tell us and will not be able to offer a refund. A refund will be offered for games unplayed should the attendant be unsuccessful in replacing or resetting your pack. Players disobeying the safety instructions may be asked to leave without a refund being given.

Kids Karting


We strongly advise that you book your session in advance to avoid disappointment as sessions are subject to availability. Party bookings must be made in advance and a non-refundable deposit of 50% is required to secure the booking which should usually be paid within 5 days after making your reservation. Please arrive 10 minutes prior to your booking start time for parties or 5 mins for non-party bookings. Late arrivals may not receive their full session if availability does not allow, but will be charged. Whilst we endeavour to run on time and usually achieve this we advise that you allow some extra time for your visit just incase there are delays. All drivers are advised to wear comfortable footwear such as trainers or shoes. Avoid open shoes as they offer less protection.


Motorsport can be Dangerous - you will be asked to fill in an indemnity form upon arrival or you can print here and have it filled out ready agreeing that you are aware of the risks and that drivers participate at their own risk. The children will be briefed and supervised by an instructor who will be looking after the children. They will be instructed what to do prior to driving. It is essential that they keep both hands on the steering wheel and both feet in the karts at all times. They must not get out of their kart until all karts have stopped and they are instructed to do so. No one must enter the track until instructed to do so. Parents or guardians must supervise the children whilst not driving.

karting


We strongly advise that you book your session in advance to avoid disappointment as sessions are subject to availability. A non-refundable deposit amounting to 50% is required to secure the booking, which should be paid within 5 days after making a provisional booking. Arrive & drive reservations do not require a deposit for less than 6 drivers. Please arrive 15 minutes prior to your start time and 20 miinutes prior for race events. Late arrivals may not receive their full session if availability does not allow. Whilst we try and run on time this is not always possible so we advise that you allow some extra time for your visit. All drivers are advised to wear comfortable but sturdy footwear such as trainers. Open shoes such as sandles and high-heels are not permitted. Scarfs will need to be removed prior to driving. You are welcome to use your own full face helmet providing it is roadworthy and has a visor or goggles. In the interest of personal hygiene customers wishing to use our helmets must provide head coverings such as a balaclava or similar. If you do not have your own covering, we can supply a high quality washable cotton balaclava which you can use on return visits for just £2. This experience is not suitable for expectant mothers, people with back problems, heart conditions or other illnesses which could affect them driving. If unsure please ask a member of staff. The Track Driving experience lasts for 25 laps and the session will finish when a driver has completed 25 laps. It is possible that some drivers will have completed less than this if they are slower and we do not guarantee that all drivers in each session will complete the full 25 laps but at least one in the session will. If less than 25 laps are completed after 15 mins we reserve the right to end the session.


Motor Sport can be Dangerous - You will be asked to sign an indemnity form to confirm that you agree to participate at your own risk and should you sustain an injury you release JDR Karting Ltd and its associates from liability. You agree to abide by the rules set out in the safety DVD which you must see before driving unless you have seen it in the last 6 months and can remember what you saw. It is your responsibility not to drive unless you are sure of the contents of the DVD - please ask about anything you are unsure about, we are here to help keep you safe.


Indemnity forms can be printed from our website or filled in upon arrival. Drivers under 16 years of age will need apparent or guardian to sign so please bring the form with you ready signed if this is not possible upon arrival.

Terms &

Conditions


Important please read


carefully


before booking